Key to Userlane’s technology are interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them real-time where to click next within the software – just like GPS navigation systems in cars advice drivers turn-by-turn how to optimally reach the destination. This way complex software can be easily used, without previous knowledge, making extensive software training obsolete.
Unlike video tutorials, Userlane’s technology is integrated into the software. Users receive interactive Guidance, while